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Vice President, State Government Sales Executive - Cloud Contact Center (Remote)


Posted: 7/6/2020
Job Reference #: 02OVT

Job Description

Vice President, State Government Sales Executive - Cloud Contact Center (Remote)

TTEC, the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive covering the State Government market to join the mission of transforming customer experience and bringing humanity to business. This position will be selling our portfolio of contact center-as-a-service product solutions know as Humanify Technology Platforms to enterprise-market clients.

The Sales Executive will be going to market with a best of breed integrated omnichannel tech stack in the cloud. The offer goes beyond just omni technology, we take our customer engagement strategy to the next level incorporating technology and services including consulting, big data analytics, and automation (Bots). This position acquires new customers and drives revenue through directly creating demand, pipeline, and closing business.

TTEC is a pioneer in customer experience, engagement and growth solutions. We have built an organization of top-producing sales executives who bring years' experience selling solutions designed to create exceptional customer experiences. Experience in this domain is key to consideration.

What the role entails:
  • Possess an in-depth understanding of cloud contact center technologies and solutions
  • Expert at cultivating relationships with decision makers in client organizations securing new business
  • Self-generation of leads via networking, cold-calling, referrals, and events
  • Meeting and exceeding all sales goals and quotas
  • Owns the full life cycle of the sales process from prospecting to close and maintains an accurate forecast with our CRM
  • Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies
  • Maintains competitive knowledge and focus, continuously grow and develop professionally
  • 8 years' experience in a direct sales experience from consultative environment
  • 8 years experience selling to State & Local governments
  • Demonstrated experience selling customer engagement, products, services or contact center capacity is required
  • Proven ability to initiate, develop and grow C-level and senior relationships within target client organizations - and influence purchase and buying decisions
  • A proven new logo hunter and closer
  • Ability to develop and conduct effective proposals and presentations with decision makers
  • Evidence of prior, consistent success exceeding or meeting targets for multi-year, multi-million dollar deals
  • Experience working independently and as part of a team in an urgent, rapid change environment
Who We Are:

TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.

What We Offer:
  • Performance equity, variable incentive bonus plan, 401K company match, tuition reimbursement
  • Global career mobility, professional development, employee recognition programs
  • State of the art technology which allows for seamless global connectivity
  • Rich wellness program and incentives
  • Learning and career growth opportunities via our global footprint

TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!