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Senior Manager, Sales Service Delivery
Senior Sales Service Delivery Manager
Drive sales, manage day-to-day program operations and develop a positive relationship with key client contacts. Manage and grow Sales teams and staff through coaching, motivating and assisting with an emphasis on the Sales Management skill set. Responsible for working with all facets of the respective business including sales, marketing, operations, finance and analytics. Maintains a direct line of communication with the Director of Program Sales, (or Executive Director of Program Delivery) and his or her management peers to maintain a consistent work effort across all program sales teams. Maintains a relationship with the partner and assist in the overall program management. The primary purpose of the job is to grow sales and the overall value and longevity of the client relationship and drive profitable sales for both TTEC and its partner(s).
Essential Duties & Responsibilities:
Additional Specific Duties & Responsibilities:
Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .
Employment Requirements: TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.