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Sales Representative

at TTEC

Posted: 9/22/2020
Job Reference #: 02PXM
Categories: Sales
Keywords: sales

Job Description

We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Sales Representative with TTEC in Tempe, AZ.

 

Our recruitment is 100% virtual for your protection and our employees.  Please connect to this opportunity by applying online, via text 'TTEC' to 97211, or call 844-994-0984 ext. 122020.  Please closely review the Why You section below to ensure that your temporary work from home environment is compliant.


COVID-19 Note:  During the pandemic, many of our Tempe employees are training and/or working from home. Also, all applications and interviews are virtual. To facilitate the short-term remote environment for our new hires, you will be required to come to our office briefly to acquire the equipment needed for this role.  When we are able to return to normal operations, this will shift from a work from home environment back to our site location.  However, if you prefer to start at a later time, please let your recruiter know. We understand and respect your personal concerns and will do our best to accommodate.

 

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.


About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. 


As a TTEC Sales Champion, You'll Enjoy 

  • Fun, talented and witty teammates
  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • And yesall the competitive pay and benefits you'd expect

What You'll be Doing

As a Sales Representative, you've gained the ability to pair your commitment to achieve goals and targets with an amazing client focus. You'll take inbound/outbound calls from customers to help maximize the utilization of their services. You'll take a problem and turn it into a solution by actively listening to your customer needs and answering questions. Delivering amazing experiences brings a smile to your face and you find it very rewarding.

 

On a typical day, you'll

  • Accept inbound calls from customers/do outbound calls from warm leads
  • Effectively resolve issues or concerns
  • Gather information from the customer to make appropriate recommendations for new products and services
  • Engage in communication to ensure clients understand all active sales campaign relevant to their business market
  • Deliver amazing customer service

 

Why You? What You Bring

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you.  And the ability to connect yourself is what you bring to the table along with the following:

  • Computer savvy
  • High school graduate or equivalent; college degree is a plus
  • Competency using MS Windows
  • Sales force experience is a plus
  • Call center experience preferred
  • 6 months of sales experience; retail sales acceptable

If you're a military veteran, active duty guard or reserves, or a military spouse:

We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!


Join our TTEC work from home customer service representative team if you reside 46 out of 50 states.  We cannot accept applications for residents of CA, HI, IL or NY or outside of the United States.


We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Sales Representative - Inbound.

 

Accepting digital applications for your protection and the protection of our employees: Apply online today to connect with us. 


This position requires open availability 7 days a week.


Potential work schedule example:

Saturday&Sunday: 11:30am-8:00pm CST 

Monday, Tuesday, & Wednesday: 1:30pm-10:00pm CST. 


Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences. 


About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. 


TTEC at home  

Now is the time to do this all from your contemporary home office through our TTEC at home program.  We don't miss a beat for our clients and their customers. And we don't miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.


As a TTEC Customer Experience Champion, You'll Enjoy:

*         Guaranteed base wage plus commission - top reps earn $33k-$37k/year

*         Fun, talented and witty teammates

*         Knowledgeable, encouraging, and present leadership

*         Family-friendly environment

*         Free-spirited, theme-based employee events

*         Diverse and community-minded organization

*         Career-growth and lots of learning opportunities for aspiring minds

*         And yesall the competitive pay and benefits you'd expect


Why You? What You Bring:

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you.  And the ability to connect yourself is what you bring to the table along with the following: 

*         At least 3 months of sales experience

*         High school diploma or GED

*         Computer proficiency

*         College degree or equivalent work experience preferred 

*         Call center experience

*         Ability to field high volume calls while providing an exceptional customer service experience to new and existing customers

*         Knowledge of CRM or Sales force tools preferred


The Equipment You'll Need:

*         Your own computer with technical requirements listed at https://workbooth.info/applicants/workbooth-requirements/

*         USB Headset

*         Dual Monitors recommended

 

What You'll be Doing

You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your "get it done", high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.


Apply virtually today:

Click on the Apply Now button.


You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.

 

Thank you for applying - it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).


If you're a military veteran, active duty guard or reserves, or a military spouse:

We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!


TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.


For more information about TTEC At Home, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

 

#salesjobs  #ttectop

Application Instructions

Thank you for your interest in TeleTech Please click the link below to apply for this position. We look forward to hearing from you!