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Marketing and Communications Account Executive

at TTEC

Posted: 2/10/2020
Job Reference #: 02M84

Job Description

About TTEC Digital Belgium
TTEC is a global digital transformation company specializing in creating loyal customers through memorable customer experiences. We help to bring technology and human connections together to deliver an amazing customer experience every time. For our office in Brussels, we are looking for an Account Executive (Marketing & Communication) to support our local team. Ideally you will speak Dutch, French and English.
Marketing and Communications Account Executive
You work as a marketing & communications specialist as part of a sizable account team servicing our largest client. You setup and coordinate omnichannel marketing communications campaigns from A to Z. These campaigns are mainly centered around building brand engagement and loyalty for our client's existing customer base. You actively work with our account team, but also with our client's marketing department which is one of the largest in Belgium.
Responsibilities and Duties
* You are capable to respond to client briefings, understand the client needs and respond with an appropriate project proposal
* You manage, coordinate & challenge the communication campaigns (360°) with a digital point of view
* You ensure smooth customer journeys
* You design engaging customer advantages together with our client's marketing department
* You coordinate with CRM for target selection and campaign set-up
* You monitor the campaign results and adapt where necessary
* You prepare a clear end-to-end campaign analysis
* You suggest ways to improve reach, effectiveness and engagement for future campaigns
Qualifications
* You have a degree in marketing or communication or equivalent experience
* You have at least 2 years of experience working for a marketing agency, a marketing department or a Customer Experience department
* You are trilingual: French, Dutch and English.
* Excellent communication and organization skills, good knowledge of Excel and PowerPoint
* Eager to learn, problem solver, and digital minded
* You are dynamic, a team player, fun and self-motivated.
* You are passionate about marketing, building customer-centric journeys and omnichannel orchestration.
What do we offer:
1.A fixed contract
2.A competitive salary with benefits
3.A challenging job requiring multiple skills and giving you the opportunity to constantly evolve
4.A dynamic environment located in the heart of Brussels at walking distance of the North station or metro Sainte-Catherine.
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Application Instructions

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