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Customer Support Representative

at Local Employer

Posted: 1/15/2020
Job Status: Full Time
Job Reference #: 788776
Categories: Sales, Customer Service
Keywords: customer, service

Job Description

The successful candidate for the Customer Support Representative position will be a driven individual with a positive and professional attitude. Individuals in this position should have basic knowledge and experience in marketing, sales or customer service. The Customer Support Representative is an entry-level position offering full training with a national manager.
 
As a Customer Support Representative you will work closely with the field marketing team to execute in-field residential consumer marketing designed to promote and encourage both new and repeat customer subscriptions of our client’s products and services!
 
Responsibilities of the Customer Support Representative:

  • Consult with new and existing customers and provide them with information on telecommunications services available to them.
  • Listen and understand consumer needs and provide advice on how they can be met by services offered.
  • Facilitate consumer subscription updates, fill out and submit necessary paperwork.
  • Provide customers with an amazing sales and service experience
  • Meet consultation and sales service objectives in a fast paced environment