Rush-Copley Medical Center

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Patient Service Representative/RCMG

at Rush-Copley Medical Center

Posted: 12/13/2019
Job Status: Full Time
Job Reference #: 4912
Keywords: patient

Job Description

Aurora, IL


Work Hours: 40


Position Summary: The Patient Services Representative proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers phone calls, responds to general patient requests, takes telephone messages, schedules patient appointments, and processes registration.


Position Requirements:

  • High school diploma or equivalent required; some college preferred
  • Minimum of 2-3 years previous medical practice; experience in similar specialty setting preferred
  • Experience with Practice management/medical billing software and MS Office Suite (specifically Word and Excel)
  • Excellent verbal/written communication skills; highly organized and detailed oriented
  • Ability to set priorities, document conversations and record specific actions taken and develop applicable policies and procedures
  • Flexible; able to adapt to change
  • Bilingual (Spanish) capabilities a plus