Robert Half

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Call Center Representative

at Robert Half

Pay: $14 to $16/hour
$14.00 - $16.00 / Hourly
Posted: 12/3/2019
Job Status: Contract/Temporary
Job Reference #: 04850-9502334793
Keywords:

Job Description

Description

We currently have an excellent opportunity for a motivated Call Center Representative at a well-respected organization. If you are interested in improving your skills in healthcare industry, then we may have a position for you! This Call Center Representative position with one of our prestigious healthcare clients is in Tempe, AZ.

Project Coordinator will be responsible for:
Manage incoming calls
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise refunding money and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions recording details of inquiries complaints and comments as well as actions taken.
Other duties as assign

Requirements

For immediate consideration must meet the following requirements:
Minimum one-year of experience
Proficient in Microsoft Word and Excel required
Excellent communication skills
Ability to multi-task, prioritize and manage time effectively
High school diploma or GED equivalent

For immediate consideration please contact sarah.l.peterson@roberthalf.com

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!