Robert Half

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Bilingual Claims Representative

at Robert Half

Pay: $14 to $16/hour
$14 - $16/hr
Posted: 5/24/2019
Job Status: Contract/Temporary
Job Reference #: 00215-0011004177
Categories: Sales, Customer Service

Job Description

Join Our Team as a Bilingual Claims Representative!

OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Bilingual Claims Representative looking to expand their career. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for a long-term temporary-to-full-time engagement, and can work in Phoenix, Arizona, this could be the Claims Representative position for you!

Key responsibilities

- Receive and place telephone calls

- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

- Offer friendly, accurate customer service in a timely fashion

- Receive and send written business correspondence
- Strong communication and interpersonal skills

- Bilingual- English/Spanish

- Ability to interact effectively with internal and external partners and clients/customers

- Excellent customer service and office administrative skills

- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Positive attitude and an engaging businesslike approach

- Foundational knowledge in Typing Data Entry

- Deep understanding of Microsoft Word

- Call center experience required

- Comprehensive knowledge of Answer Inbound Calls

- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!