Presbyterian Healthcare Services
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ACCOUNT MANAGER II - COMMERCIAL PRODUCT & SALES
at Presbyterian Healthcare Services
- Requisition ID
- Health Plan Sales
- Location : Name
- Rev Hugh Cooper Admin Center
- Default: Location : City
- Default: Location : State/Province (Full Name)
- New Mexico
Type of Opportunity: Full Time
Work Schedule: Weekday Schedule Monday-Friday
Responsible for retention of commercial members through daily account management, problem resolution, annual contract renewal and PHP/PIC endorsed underwriting and administrative guidelines. The Account Manager will serve as the primary contact for assigned brokers and employer groups for all service needs.
The ideal candidate for this position must have at minimum of 5 years experience working in a health plan environment, with experience in retention and sales.
*Sells and retains commercial membership in assigned territory at a minimum level of monthly quota.
*Provide excellent service to customers and stakeholders using proven methods and processes supported by the Sales Department which include: continually search for ways to improve customer/client service; impress customers with exceptional service; seek feedback from customers; track performance against customer requirements; address customer needs by involving the right people at the right time and follow up to ensure problems are resolved; and effectively balance the interests of a variety of customers.
*Maintain and develop comprehensive product and industry knowledge including knowledge and understanding of laws and regulations affecting insurance practices.
*Effectively presents and communicates verbally and in written form to a wide variety of audiences. Express one-self to provide information to others effectively and recognize required communication styles.
*Understand complex pricing models and comprehensive benefit structures.
*Analyze market position to create specific strategies associated with service and retention of a specific book of business.<B
Insurance Industry knowledge, prefer 5 years of experience in the industry or a related field. NM State Insurance License required within 90 days of hire.
* Associate Degree
Benefits are effective day-one (for .45 FTE and above) and include:
- Competitive salaries
- Full medical, dental and vision insurance
- Flexible spending accounts (FSAs)
- Free wellness programs
- Paid time off (PTO)
- Retirement plans, including matching employer contributions
- Continuing education and career development opportunities
- Life insurance and short/long term disability programs
Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.
Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.
We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.
About New Mexico
New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.
Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.
New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. </