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Internet Sales Consultant in Washington, DC at Passport Auto Group


Posted: 2/4/2020
Job Status: Full Time
Job Reference #: J3M1KS6QMKW60KZXQT6
Categories: Sales
Keywords: sales

Job Description

Job Description

Internet Sales Consultant

Summary: The Internet Sales Consultant is responsible for working with internet shoppers to identify their vehicle needs, finding the appropriate vehicle to meet their needs while ensuring each customer has a satisfactory dealership experience.


Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Respond to and follow up with customers who submit vehicle leads to dealership online.
  • Make phone calls, send emails, texts to customers to set appointment for test drive.
  • Meets dealership sales goals.
  • Maintains Customer Satisfaction scores at or above company standards.
  • Greets customer and determines make, type, and quality of vehicle desired.
  • Explains features and demonstrates operation of vehicle in showroom or on road.
  • Suggests optional equipment for customer to purchase.
  • Computes and quotes sales price, including tax, trade-in allowance, and discount.
  • Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
  • Arranges for delivery and registration of vehicle.
  • Researches availability of models and optional equipment.
  • Engages in business development.
  • Addresses customer concerns.
  • Follows Safeguards rules and regulations.

Job Requirements

  • No previous experience necessary; job training provided!
  • Professional appearance and strong communications skills
  • Strong computer skills required
  • Proven track record
  • Strong record of positive Customer Service results
  • Team oriented
  • Submit to and successfully complete MVR, background check, and pre-employment drug test
  • Valid driver's license with good driving record