Keystone Automotive Operations, Inc

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Retail Counter Sales

at Keystone Automotive Operations, Inc

Posted: 9/22/2019
Job Reference #: 12682183
Categories: Retail, Sales

Job Description

Auto sales experience a plus. Must work evenings and weekends.

The Opportunity:
A&A has grown to be an industry leader in the automotive industry. Our 54 year presence in Pennsylvania has established us as "PA's Original Speed Shop." We are currently hiring a Retail Counter Salesperson. As Retail Counter Salesperson, you will be the first point of contact for our walk in customers, be responsible for phone sales, and coordinate in-house orders—all with the goal to achieve A&A's excellent customer service.

What you’ll do:
  • Maintain friendly and frequent contact with all customers coming to counter for sales, implementing suggestive selling, as appropriate and assists with problem solving and maintaining open communication.
  • Order any out of stock, special order items, create purchase orders, transfers, and follow up with customers by phone calls to completion of invoice.
  • Maintain orderly files and clean records of all transactions, as well as accurate cash drawer.
  • Observe changes in inventory as to insure minimum stock levels and store showroom appearance is appropriate
  • Works with warehouse personnel to insure tickets are printed and parts are pulled in a timely fashion to insure customers’ parts are ready in a timely fashion to achieve A&A's excellent level of customer service.
  • Solicits new accounts using every means available to seek out new business and rebuilds old accounts by researching former customer listings.
  • Initiate and support the continual improvement of A&A's quality improvement system.
  • Assumes other duties as assigned.

What you’ll need:
  • High School Diploma or G.E.D. equivalent.
  • College coursework desired.
  • Must possess a valid driver’s license.
  • Prior automotive experience preferred.
  • Knowledge of automotive parts.
  • Must have a strong customer service background.
  • Must be able to communicate effectively.
  • Ability to work well with others.
  • Impeccable comprehension and customer relation skills.
  • Must be able to operate computer, copier, fax machine, and Microsoft Office Software.
  • Must be able to work under pressure comfortably and in an environment where frequent interruptions may occur.
  • May be required to move and lift up to 75lbs.

What We Offer:
  • First-class training in a world-class contact center.
  • Industry leading parts knowledge training.
  • Career enhancement opportunities across the organization, both functionally and geographically.
  • Highly transferable leadership and service skills.
  • Generous employee benefit packages, including strong 401K and employee discount programs.
  • Travel opportunities and auto event participation.

LKQ is an Equal Opportunity Employer and offers a drug free work environment. Employment with LKQ is contingent upon the successful completion of a criminal background check* and may be contingent upon the successful completion of a pre-employment drug screening.

*The existence of criminal conviction(s) does not constitute an automatic bar to employment.