Kettering Medical Center Network

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Admitting Representative - Troy Hospital - Part-time, 3rd shift

at Kettering Medical Center Network

Posted: 7/3/2019
Job Status: Part Time
Job Reference #: 18163

Job Description

  • Posted Date1 month ago(6/13/2019 10:08 AM)
    Job ID
    Job Category
    Administrative/Business Support
    Job Type
    Third Shift
    # of Openings
    Shift Time
    32 Hours Per Pay Period/FTE 0.40
  • Overview

    Are you looking to join and engage in a customer service orientated role in the healthcare industry?

    Kettering Health Network is looking for a Patient Access Admitting Representative to join their Patient Access Department and engage in providing patients with expert guidance while navigating the registration process.

    Responsibilities & Requirements

    Job Responsibilities

    Patient Access Admitting Representative position’s major duties include, but are not limited to the following:

    • Registering out-patient, emergency, and in-patient guests while demonstrating strong guest relations and exceptional customer service
    • Reviewing all scheduled outpatient visits prior to service to insure that all patients have been screened for discounts
    • Ensuring that payer sources and payment arrangements and options have been discussed
    • Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
    • Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
    • Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
    • Communicate effectively with hospital staff and patients on a regular basis

    Job Requirements

    • High School graduate or equivalent.

    Preferred Qualifications

    • Previous registration/medical office experience
    • One year customer service experience
    • Excellent written and oral communication skills
    • Computer literate and very strong with Excel
    • Ability to work collaboratively with team members
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