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General Sales Manager
The General Sales Manager hires, trains, supervises, and monitors the performance of the new- and used-vehicle department managers and staff.
-Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new- and used-sales departments.
-Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
-Ensures that sales managers (new and used) understand dealership policies, procedures, and sales systems.
-Works with dealer and general manager to determine appropriate days’ supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
-Establishes standards for displaying, merchandising, and maintaining new and used vehicles.
-Establishes procedures for quick disposal of overaged vehicles.
-Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
-Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.
-Studies local market conditions, demographics, and past sales history.
-Makes recommendations to the general manager regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.
-Approves all sales incentives in writing before submitting to the office.
-Addresses customer complaints to ensure high level of customer satisfaction.
-Creates systems that ensure ongoing sales training, including weekly sales meetings.
-Audits all appraisals of trade-in vehicles.
-Attends auction at least once monthly.
-Reviews and initials all deals before they are posted.
-Makes sure facility is secure, well lit, and professional in appearance.
-Maintains a professional appearance.
-Attends managers’ meetings as requested.
Kearny Mesa Chrysler Dodge Jeep Ram is an equal opportunity employer (m/f/d/v) and maintains a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.