San Diego Rescue Mission

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Customer Service Associate (Full-Time)Thrift Stores

at San Diego Rescue Mission

Pay: from $12/hour
Posted: 6/5/2019
Job Status: Full Time

Job Description

Job Purpose:

Perform duties that keep the store inviting

Provide good customer service

Build strong working relationships with the team

Represent our Mission, Vision and Values

Continue to grow as a follower of Jesus Christ and Spiritual Leader


Position Profile

Receives and displays merchandise, totals sales, and accepts payment from customers.  Support Assistant Manager in different areas, assists customer needs with resale merchandise.  Helps maintain the overall cleanliness and organization of the store.


The incumbent has no supervision of paid staff.  The incumbent has regular supervision of clients in job training assignments and external volunteers. 

The incumbent has a private office that is generally clean and comfortable.  It may include some minor annoyances such as noise, odors, drafts, etc.  The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. 

The incumbent works in a residential setting, which consists of individuals who may have a mental or physical disability or illness. 

This position is Full-Time 40 hours per week and is benefit eligible. We offer employer paid premiums for employer plans of medical, life/ADD, STD, LTD , Also available as voluntary election of Aflac, 403(b) savings plan, and voluntary life/ADD, STD, LTD plans.

Skill / Requirements

Education: Minimum high school diploma.

Experience: Minimum 6 months sales experience, preferably in a retail establishment, plus one year cash handling. Nonprofit experience preferred.

Skills and Abilities: Bilingual preferred; willingness to learn how to price store merchandise correctly and recognize quality merchandise, i.e., collectibles antiques, name brand clothing, vintage clothing, antique furniture, and bric-a-brac; good customer service skills; follow store procedures; work under fast-paced conditions; attentive to detail; prioritize effectively; effective oral and written communication skills; eagerness to learn and be trained; work both independently and as part of a team; maintain safe and clean working environment; provide information to public by answering questions and requests; regular, timely attendance.

Special License/Certification: None.

Travel/Transportation: The incumbent must travel on a regular (or periodic) basis, as the job requires. The incumbent must have reliable transportation (public transportation may be acceptable depending on the purpose of travel). If the incumbent receives authorization to use a Mission vehicle to perform duties, he or she must present a current California driver’s license and good driving record in order to be placed on the Mission’s insurance policy.

Important Notes

If you have a passion to serve those experiencing homelessness and/or addiction in a faith-based environment, please contact us! 

Our Vision: To see God transform the lives of those experiencing homelessness, impacting San Diego one life at a time.

Our Mission: To lovingly address the needs of men, women, and children experiencing homelessness by sharing the Good News of Salvation and providing a holistic approach to rehabilitation and recovery.

Our Values: Faith, Compassion, Excellence, Integrity

No phone calls please.

All openings are subject to change without notice, due to the volume of applications/resumes received, we are unable to respond to status inquiries. Please be assured that your information is being properly handled and forwarded to the appropriate hiring staff. If your skills and qualifications meet the needs of the job, you will be contacted.