iHeartMedia, Inc.

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Digital Account Manager

at iHeartMedia, Inc.

Posted: 5/21/2019
Job Status: Full Time
Job Reference #: Req17298
Keywords: advertising

Job Description

Current employees and contingent workers click here to apply and search by the Job Posting Title.

iHeartMedia

                                                                                                     

Job Summary:

iHeartRadio is seeking a Digital Account Manager to join our team. The Digital Account Manager’s primary function is to ensure that all campaigns are efficiently executed to the highest level of client satisfaction.

                                                                                                    

iHeartRadio is seeking a Digital Account Manager to join our team. The Premiere Network Sales Team (http://www.premierenetworks.com) focuses on streaming radio advertising and iHeartMedia’s Radio Personalities.  

The Digital Account Manager’s primary function is to ensure that all campaigns are efficiently executed to the highest level of client satisfaction.  The Digital Account Manager covers all pre- and post-sale digital process which includes teaming with sales, ad ops, inventory management to ensure client satisfaction. You will need to demonstrate knowledge and experience of digital radio sales, online media space and have strong communication and organizational skills. You will be responsible for maintaining excellent relationships with media agencies by providing outstanding campaign management, client service and intelligent updates as well as anticipated weekly reports. You will assist the Digital Sales Team with the retention and rebooking of existing clients as well as contribute to new campaign opportunities.


Responsibilities:

  • Maintain and manage the day-to-day business relationships with current clients and identify growth opportunities on key accounts.
  • Ensure smooth coordination of campaign deliverables with the Sales, Revenue Management, Inventory, Operations and Activation Teams.
  • Work with the Premiere Network Sales teams to set transparent and achievable campaign KPIs and manage client expectations
  • End-to-end management of a portfolio of campaigns, including monitoring and reporting of campaign performance and optimizations by recommending adjustments to inventory and creative components of the campaign.
  • Produce intelligent end of campaign analyses including successes, key learnings and recommendations
  • Serves as primary point of contact to existing clients on issues regarding performance reports and general maintenance.
  • Provide technical guidance on campaign specifications and provides troubleshooting/conflict resolution.

Minimum Qualifications:

2-3 years of digital radio sales environment in: media planning, media buying, or account management experience.

  • Willing and able to collaborate cross boundary to get work done and drive business forward.
  • Strong customer focus – promoting customer satisfaction, resolution and loyalty.
  • Must have strong understanding of radio and digital marketplace and understanding of the competitive landscape in which we operate.
  • Able to work effectively and excel in a cross function/matrix organization and possess the ability to adapt to a changing environment quickly and easily.

Education:

  • Bachelor’s degree or equivalent experience.

                                                                                                     

Location

Chicago, IL: 233 N. Michigan Avenue, Suite 2800, 60601

                                                                                                     

Position Type                                                                                             

Regular

                                                                                                    

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

 

Our organization participates in E-Verify.  Click here to learn about E-Verify.

 

Current employees and contingent workers click here to apply and search by the Job Posting Title.


iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, podcast, mobile, live events, and on-demand entertainment and information services across the nation and providing premier opportunities for advertisers.

Click Here To Learn More About Us:

www.iheartmedia.com



Posted 27 Days Ago

Full time

Req17298