Holy Family Memorial
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Patient Service Representative (Lakeshore Orthopaedics) (40 hrs per week) #5541
at Holy Family Memorial
Join an award-winning team that will provide you with professional growth and unlimited opportunities! Holy Family Memorial takes extreme pride in our employees and in the quality and range of services we provide. We are a family-friendly organization with great pay, benefits, and many perks to help with your busy lifestyle. Our network is comprised of several entities including Holy Family Memorial Medical Center, primary and specialty care physicians, multiple affiliated clinics, pharmacies, and specialty centers.
We have an immediate need for a Patient Service Representative II. This position provides an outstanding first impression of Holy Family Memorial as the initial point of contact for patients within the surgery scheduling office. Answers telephones, schedules patient appointments, processes insurance information, and completes appropriate surgical paperwork. May be responsible for other office support duties as needed. High-volume clinic coverage (300-500 incoming calls per day or 100+ patient visits per day).
40 hours per week – 1st Shift (8:00am - 5:00pm)
Benefits for our Full Time and Regular Part-Time Employees
Health, dental, and vision insurance
Retirement savings plan
Group term life insurance
Earned time off
Extensive employee perks
And much more!
High School Diploma required; additional training including healthcare customer service & computer programs and/or completion of the Health Unit Coordinator program are preferred.
Minimum of 4 years experience in a high volume medical office or medical reception position required.
Ability to type 50 words per minute
Excellent customer service and communication skills and the ability to work in a complex, fast-paced environment required.
Knowledge and experience with Microsoft Office Products required.
Department: Lakeshore Orthopaedics
This is a full time position