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Senior Sales Manager

at HCareers

Posted: 10/27/2020
Job Reference #: 9447_1532035
Keywords: operations

Job Description

The Senior Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. The Senior Sales Manager is a career sales professional and a top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. This role may take on leadership functions with all Sales & Marketing efforts.


Essential duties and responsibilities include the following (other duties may be assigned):

    -Prospecting for business
    -Supervision of sales manager/or sales coordinator
    -Qualifying prospects; making in person sales calls as well as telephone sales calls
    -Participating in sales travel as needed; Attend off premise after hour functions in order to promote the hotel
    -Participating in special promotions/blitzes
    -Understand the competitive landscape and do what it takes to secure business that meets or exceeds revenue expectations and profit goals. Develop, implement, and maintain a comprehensive business plan that defines hotel sales, eCommerce, social media and PR objectives in a manner designed to maximize sales potential and support financial goals.
    -Assist GM and/or Revenue Manager in developing and communicating selling strategies, utilizing hotel inventory control and forecasting tools. Proactively position and market the hotel by effective revenue/yield management to achieve maximum hotel profit.
    -Initiate new sales, prospects and qualify leads.
    -Solicit, negotiate and book new and repeat clients using multiple channels.
    -Capture the client's vision and effectively convey the specifications to appropriate departments, rapidly responding to inquiries and concerns, ensuring an exceptional client experience and seeding future sales.
    -Connect with people in a meaningful way, continually innovating to expand the reach with key corporate, association, and SMERF accounts.
    -Tap into community organizations (Chamber of Commerce, Convention & Visitors Bureau) to elevate the hotel's market share awareness, driving further business.
    -Represent the hotel with enthusiasm and professionalism with a businesslike appearance and demeanor to all hotel guests, clients, and prospective clients.
    -Be knowledgeable on hotel features, amenities and services that affect guests' hotel experiences for the hotel and competing hotels in the market.
    -Actively participate in community civic, charitable and professional organizations in order to maintain a high profile for the hotel, to develop personally and professionally.
    -Be knowledgeable on competitors, including visiting and keeping records on specific competitors to the degree required in our competition analysis policies
    -Host and entertain clients and maintain client accounts
    -Conduct property site visits and answer questions
    -Prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel
    -Partner with operations departments to ensure full participation in servicing accounts
    -Supervision, training, and development of Sales Manager and/or Sales Assistant
    -Responsible of sales and marketing budget, forecasts, and business plans

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!