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Sales Manager - TownePlace Suites by Marriott, Charleston, SC

at HCareers

Posted: 10/5/2020
Job Reference #: 9447_1535011

Job Description

We are looking for a highly motivated and energetic individual to join the CN Hotels team as Sales Manager at our TownePlace Suites by Marriott Charleston/West Ashley. This 112 all-suite property is located on Orleans Road just a few miles away from Downtown Charleston. The Sales Manager is responsible for increasing the corporate, group and leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotel. The Sales Manager services new and existing accounts to ensure repeat business. This position requires excellent communication skills, both written and verbal as well as an outgoing personality.

In this role, you will be expected to do the following duties:

    -Solicit, negotiate and book new and repeat business through various efforts including sales calls, telemarketing, referrals, networking, etc. to maximize room revenue.
    -Respond to RFP's received via direct inquiries, third party lead sites, internet/website and walk-in leads and send proposals, collateral and menus, logging all activity and following up with potential clients.
    -Ensure quick and efficient responses to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.
    -Attend all applicable daily, weekly and/or monthly department or hotel meetings to ensure proper communication and planning. Ensure timely notification of customer specifications with other departments.
    -Develop and execute quarterly action plans to ensure assigned segment deliverables.
    -Develop and continually enhance relationships with key accounts to maintain and increase our market share.
    -Maintain up-to-date knowledge of all property offerings, food & beverage minimums, room rentals, hotel rates, strategies, discounts/promotions, meeting space layout and capacities, catering menus with pricing and any in-house events taking place.
    -Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.
    -Maintain accurate and legible records and files to provide sales history and continuity of quality service.
    -Perform special projects and other duties as assigned and participate in task forces and committees as requested by management.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!