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Sales Manager

at HCareers

Posted: 10/14/2020
Job Reference #: 9447_1538033

Job Description

Do you have a passion for Hospitality and Sales? Do you love working with customers and driving new business for the hotel industry? Amerilodge Group is searching for an Experienced Sales Manager to work with 3 of our hotels in Indiana. The candidate chosen for this role will be responsible for the Holiday Inn Express and Suites in Lansing/Dimondale and Howell, Michigan as well as the Baymont Inn & Suites in Howell, MI.

Amerilodge Group is a rapidly growing hospitality company with hotels throughout Indiana, Michigan and Ohio. It provides a solid corporate support staff to its properties that allows the property managers to focus on our guests and employees.

Our CEO will tell you we spend more time with the people we work with than those we live with and has instilled an "extended family" culture throughout the company. We work hard and play hard too with a great work/life balance and regular company outings and on-going training. The ideal candidate will embrace this culture.

General Summary

Under minimal direction and reporting to the Director of Sales and the Vice President of Sales and Marketing, the Sales Manager performs and executes account development of each hotel managed by Amerilodge Group. The Sales Manager will work with the Director of Sales and the General Manager to uncover new account potential and current account saturation to increase REV/PAR for each individual property. In addition, the Sales Manager will assist the Director of Sales and the Vice President of Sales and Marketing in the planning and execution of various marketing opportunities. It is every employee's duty and passion to see that all guest needs will be handled in an efficient, gracious and professional manor.

Duties and Responsibilities

    -Know and live the mission and values of the hotel brand and company
    -Maintain sales policies and procedures for standardization purposes
    -Know Brand standards and Brand Guest Loyalty Program Enrollment Requirements and Benefits
    -Follow-up on market intelligence in existing and target markets
    -Monitor sales forecast, selling strategies, and promotions in frequent guest program benefits
    -Assist and coordinate NHOP
    -Execute monthly action plans
    -Negotiate and maintain LNR accounts
    -RFP process for national accounts
    -Managing all Group business consisting of 10+/night including Meeting Broker, Hotel Planner etc.

Duties and Responsibilities (continued)

    -Participate in trade shows, representing all Amerilodge managed properties
    -Establish relationships with market(s) CVB and Chamber
    -Maintain a friendly and helpful demeanor at all times
    -Greet every customer with a smile at 10 feet and a verbal greeting at 5 feet
    -Possess knowledge of hotel reservation and cancellation procedures
    -Develop a thorough knowledge of hotel staff, services, room locations, room rates, amenities, and hotel surroundings (i.e. mall, restaurants, and medical facilities).
    -Provide the highest quality of customer service to the guest at all times
    -Represent efficiency and friendliness in a manner that leaves a lasting impression
    -Complete other duties as assigned
    -Must successfully complete education related to assigned duties and role

Working Conditions

Public, business atmosphere in which temperatures may vary within reason of indoor climates. Travel, in personal vehicle, within markets to accomplish above duties and responsibilities. Lifting and carrying up to 10 lbs. may occur and with assistance, moving up to 50 lbs.Must be able to sit and stand for long periods of time.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!