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Guest Services Representative

at HCareers

Posted: 10/5/2020
Job Reference #: 9447_1535578
Categories: Sales, Customer Service

Job Description

Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation

status and identifies how long the guest will stay and assigns rooms accommodating special requests whenever

possible. Verifies the guest's method of payment and follows established credit- checking procedures. Works

closely with the housekeeping department in keeping room status reports up-to-date and coordinates requests

for maintenance and repair work. Must be sales minded. Presents options and alternatives to guests and helps in

making choices. Knows the location and types of available rooms as well as the activities and services of the

property., and any other duties as assigned or required.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!