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Director of Business and Travel Industry Sales

at HCareers

Posted: 9/25/2020
Job Reference #: 9447_1170144
Keywords: operations

Job Description

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Highgate, in partnership with Major Food Group, has announced plans to open The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay. This iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building will be thoughtfully transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.

Employment Status

Full-Time

Overview

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all Transient (business and leisure segments) revenue, room night and average daily rate goals are achieved or exceeded. Perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data

Responsibilities


    - Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
    - Invite clients to the hotel for entertainment, lunches, tours and site inspections.
    - Monitor production of all top accounts and evaluate trends within your market.
    - Assist in implementing special client promotions, events and sales blitzes.
    - Assist in the preparation of required reports in a timely manner.
    - Maintain and participate in an active sales solicitation program.
    - Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
    - Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.
    - Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
    - Use property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
    - Meet and greet onsite contacts.
    - Attend daily Highgate Hotel Business Review meeting.
    - Develop networking opportunities through active participation in community and professional associations, activities and events.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!