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Business Travel Sales Manager | Huntington Beach

at HCareers

Posted: 9/1/2020
Job Reference #: 9447_1523662
Keywords:

Job Description

Paséa Hotel & Spalocated in Huntington Beach is looking for a Business Travel Sales Manager to join the team.

Named one of the "Best New U.S. Coastal Hotels" by Condé Nast Traveler, the oceanfront Paséa Hotel & Spa is a modern oasis with an unrivaled sense of clean, coastal style and comfort. Located in the heart of the vibrant and emerging Huntington Beach community and just steps from the city's iconic pier on USA Today's number one beach in California, Paséa Hotel & Spa provides the perfect beach-goers escape. Discerning world travelers will be welcomed with spacious guest rooms and suites, almost all with ocean views, a celebrated signature restaurant featuring a wood-fired grill, a chic rooftop lounge with panoramic ocean views, an oceanfront pool experience with cabanas and poolside service, and a rejuvenating Balinese-inspired spa. Come join one of the most dynamic teams in Orange County.

Are you a fast thinking individual that seeks challenges with enthusiasm? Do you have a strong sense of urgency and enjoy a competitive sales arena in the hospitality field? Do you enjoy building relationships and continued people interaction where your flexibility and ability to "think outside of the box" is recognized and appreciated? Are you persuasive by nature, but assertive and adept in securing new clients and ensuring you are able to "close the deal"?

If the answer is YES, Paséa Hotel & Spa may be looking for you!

Job Summary:

The Business Travel Sales Manager reports to the Director of Sales and is charged with achieving or exceeding sales goals by providing complete account penetration in the designated business market segment. The Business Travel Sales Manager maximizes profitability and revenue of the hotel by upselling in order to achieve sales goals. Establishes new client relationships and maintains existing relationships to maximize revenue.

Essential Duties/Responsibilities:

    -Actively solicits new business opportunities through prospecting new customers (including groups, travel managers, travel agents and consumers).
    -Seeks methods to penetrate key business activities within the marketplace and finds profitable ways to bring this business to the hotel.
    -Researches information on market and trends and the clients supporting those markets locally.
    -Actively participates in industry related organizations. Attends trade shows, community events and industry meetings to develop business.
    -Participates in Sales blitzes. Makes onsite and field presentations to prospective clients. Participates in pre-event meetings, training and other sales-related meetings as required.
    -Develops long-term relationships with clients or potential clients by maintaining consistent verbal and written communications and providing good customer services.
    -Analyzes requirements of business opportunities. Researches and maintains knowledge of market trends, competition and customers. Responds to RFP's. Outlines available hotel space, menus and facilities. Quotes prices. Meets with clients and hotel department managers to plan function details, space requirements, food service and decor. Prepares correspondence to customers, internal booking reports and client data.
    -Maintains detailed information about clients/prospective clients and enters data into property's computer systems.
    -Attends Business Review Meetings. Researches new companies. Creates and implements direct mailing campaigns. Attends training. Makes presentation.
    -Conducts familiarization trips. Participate in local community to develop business.

Job Requirements:

    -Three (3) or moreyears experience in business travel sales
    -Demonstrated ability to achieve and exceed sales goals by effectively negotiating and closing business
    -Ability to travel
    -Proficient with Microsoft Suite, internet, email and Delphi
    -Abilityto speak, read, write and understand English to understand instructionsand communicate with guests. Proficiency in another language a plus.
    -Ability to learn, follow and maintain effective sale processes designed to attain maximum revenue while ensuring adherence to established operating criteria.
    -Requires basic computer skills to enter data, read, and interpret information. Ability to perform basic math skills such as addition, subtraction,
    multiplication and division.
    -Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts. Position requires working from property location.

The ideal candidate will have:

    -4 diamond, independent and/or major upscale chain experience
    -Excellent team player and innovator fostering a culture of performance, accountability, trust and credibility
    -Ability to identify, target new accounts, and sell concepts and ideas to clients
    -Ability to create and deliver high quality experience that meets or exceeds our guests' expectations
    -Solid knowledge of hotel service standards, guest relations and etiquette. Ability and experience in successfully selling and working in a high volume, time sensitive environment.
    -Effective time management and organization skills
    -Excellent communication skills both verbal and written

Physical Requirements:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk or hear, use hands and/or reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste and smell. The employee is occasionally required to lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, at least 20" or less; distant vision at 20' or more and color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and own or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus.Finger dexterity is required to operate a computer keyboard, calculator and other office/IT equipment.

For more information about this hotel and Pacific Hospitality Group (PHG), click on Hotel Portfolio tab and About PHG.

About Our Company:

Pacific Hospitality Group (PHG) has maintained a strategic vision and strong core values as guiding principles for business success. With luxury hotel properties from Kauai to Napa Valley to Southern California, PHG's growing portfolio of hotel and resort investments reinforces the company's cohesive vision and ensuing success. PHG manages, develops, finances, and ownshotels and resorts primarily located in California. Visit our website http://www.pacifichospitality.com for a listing of our properties.

Paséa Hotel & Spa is an equal opportunity and E-Verify employer M/F/V/D

(ref. 37687)

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!