Harris Health System

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Provider Engagement Representative

at Harris Health System

Posted: 5/19/2020
Job Status: Full Time
Job Reference #: 150818
Categories: Sales, Customer Service
Keywords: support

Job Description

About Us

Community Health Choice, Inc. (Community) is a non-profit Health Maintenance Organization (HMO) licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 70 hospitals, Community serves over 260,000 Members with the following programs:

• Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women

• Children’s Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR

• Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.

Improving Members' experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high-quality health care they need and deserve.

Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high-risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self-sufficient and receives no financial support from Harris Health or from Harris County taxpayers.

Job Profile

The Provider Engagement Representative (PER) is primarily a field-based position responsible for building and maintaining partnerships with assigned Physicians/Providers. The PER will serve as a subject matter expert for Community's Physician Incentive Plans (PIPs) and Provider Engagement Platform while adhering to the Provider Communication and Interaction Guidelines. The PER position provides individual field-based support and education to Physicians/Providers on relevant topics, including but not limited to, identified claims and/or authorization issues, new initiatives, availability and functionality of Community's Provider Portal. The PER collaborates with leadership, co-workers, and staff in other departments to achieve departmental and organizational objectives.


  • High School or equivalent required. BA/BS in Business preferred.
  • Four years' experience in managed care (Provider Relations/Services; Claims Adjudication, Medical Coding, Contracting)


  • Microsoft Word, Excel, PowerPoint
  • QNXT and CACTUS system
  • Exceptional Verbal communication skills
  • Writing/Composing, Correspondence/Reports.
  • Analytical, Medical Terms, Statistical.
Benefits and EEOC

Community employees’ benefits are provided by Harris Health. These benefits are designed to provide you with flexibility and choices in meeting your specific needs.

Community is an Equal Opportunity Employer.

Job Category

CHC Professional

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!