Enterprise Holdings, Inc.

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Administrative Representative

at Enterprise Holdings, Inc.

Posted: 1/6/2020
Job Reference #: 308231
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Job Description

  • Location
    Savannah
    Category
    Customer Service/Support - Customer Service/Support
    Job ID
    2019-308231
  • Overview

    The Administrative Representative will provide a high level of customer service by assisting both internal and external customers, supporting their branch and rental needs. The Administrative Representative will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch. The starting pay for this position is $10.20 an hour.

    Must have availability to work the following part time schedule:

    Monday 8am-6pm, Wednesday 8am-1pm, Friday 8am-6pm, Saturday 9am-12pm

    This position is located at our Garden City, GA Branch

    Responsibilities

    • Provide a high level of customer service by assisting customers as they pick up and return vehicles
    • Meet and greet customers in a friendly and timely manner
    • Provide directions and general assistance
    • Assess condition of rental upon return
    • Process returns, check-ins and exit transactions
    • Understand and communicate rental terms and conditions, vehicle features and other services
    • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
    • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
    • Perform various administrative and basic accounting functions such as: research and billing support tasks, transfer and key logs, supply maintenance, process customer billing
    • Perform miscellaneous and backup duties job-related duties as assigned

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years old
    • Must have at least 1 year prior customer service, retail or administrative support experience
    • Must have availability to work Part Time: Monday 8am-6pm, Wednesday 8am-1pm, Friday 8am-6pm, Saturday 9am-12pm

    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Applicant cannot have interviewed for this position with Enterprise Rent-A-Car within the last 6 months.
    • Must have a valid driver's license (not restricted or suspended) with a clean driving record:
      • No more than 2 moving violations and/or at-fault accidents in the past 3 years
      • If you have 2 moving violations in the past 3 years, the oldest violation must be at least 2 years old.
      • If you have a moving violation for going 20mph or more OVER the speed limit, this must be your only violation in the last 3 years.
      • No drug or alcohol related conviction on MVR in the past 5 years.