East West Family of Companies
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Reservations Sales Specialist
at East West Family of Companies
East West Hospitality is seeking a Reservations Sales Specialist to join our Vail Valley based team. The Specialist will secure sales by making reservations from inbound leads, electronic leads from email and chat, out bound phone / email sales solicitations, and follow up with leads to secure bookings. This sales and goal driven individual will apply sales skills such as relating, inquiring, and closing skills. Identifying the needs of a lead relative to vacation plans, guest preferences as well as the amenities, bedding, location and decor of available rental properties to determine the ideal residence for each rental guest is essential. Knowledge of each destination and property with a willingness to become an expert on rental inventory are essential to the success of this position. The ideal candidate will be computer savvy, enjoy working in a fun, fast paced environment, and genuinely be motivated by exceeding goals. The Specialist will utilize a lead management system, answer inbound telephone calls, respond to email inquiries and assist with other reservation duties as assigned.
Location: East West Hospitality- Beaver Creek, CO
Start Date: ASAP
Employment Status: Full Time, Year Round
Schedule Varies: M-F, with some Saturdays, Sundays, and Holidays. 8am-6pm.
Eligible for comprehensive benefits package including: health insurance, life insurance, 401k package with match, PTO and Sick Time, and sabbatical program.
Great perks including: ski pass/ bonus program; bus pass discounts; 30% off at Eye Pieces of Vail; discounts at certain local shops; employee referral program up to $200 per hired person; free trainings, discounted gym membership, and more!
At East West, you'll find a culture based on excellence, where our vision is to be the leader in hospitality services by being transparent, collaborative and simplifying the complex. We believe in doing the right thing for each other, our community, our environment and those we serve. We make this happen by creating value and sharing our passion for hospitality in the places where we live, work and thrive. Visit our website to learn more about East West at eastwest.com.
A successful candidate must have a strong attention to detail and be able to provide timely follow-up on all customer requests. Must have the ability to organize and prioritize daily workload independently. Must be able to work some evenings and / or weekends. Familiarity with Microsoft Office programs and lodging property management systems is preferred.