Dole Food Company, Inc

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Assistant District Sales Manager

at Dole Food Company, Inc

Posted: 7/23/2020
Job Reference #: 1125
Keywords: office

Job Description

Tracking Code
1125-990
Job Description

GENERAL DESCRIPTION / PRIMARY PURPOSE

Responsible for administrative duties as they relate to assigned customers including credits, collections, claims, reporting and negotiating credits.

Assists the District Manager in managing sales in order to achieve volume and revenue goals and provides customer support for assigned customers within the region.

MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION

  • Assists the DSM in achieving budgeted sales goals (volume, price, revenue) in the assigned district.
  • Maintains daily contact with customers/carriers to respond to their issues and problems to keep positive customer relationships.
  • Plans and estimates customer’s volume/price requirements for 3 week estimates
  • Prepares reports on the competition and market conditions as to the supply and demand and present to DSM.
  • Conducts retail store audits according to the established schedule.
  • Responsible for ordering point of sale material.
  • Assist in new store openings, promotions, food shows and customer events.
  • Prepares sales presentations on weekly market checks / quality reports of Dole bananas and pineapples, market conditions and the competition.
  • Responsible for calling accounts for pre-orders.
  • Manages customers’ web-based order entry systems (i.e. iTrade, Foodlink, OneWorld, etc.)
  • Assist the DSM by entering Requests for Credit (RFC)/Requests for Debit (RFD) for assigned accounts and collect overdue accounts.
  • Creates sales orders for customers, assign carriers, and manage daily changes.
  • Responsible for proper pricing on invoices.
  • Assist the DSM in the development of customer's category management projects.

JOB SPECIFIC COMPETENCIES (Knowledge, Skill And Experience Requirements)

  • Excellent oral and written communication skills.
  • Knowledge of Dole’s products, customers and industry.
  • Analytical skills
  • Ability to handle multiple tasks with strong attention to detail
  • Planning and organizational skills
  • Proficiency in Word, Excel, and Power Point
  • Customer focus

ROLE COMPETENCIES

  • Functional Knowledge

  • Requires expanded knowledge of the industry, markets and sales processes; broadens sales capabilities
  • Business Acumen

  • Is developing expertise of business, financials, products/services, the market, or account needs
  • Problem Solving
  • Solves sales problems in straightforward situations; analyses possible solutions using sales experience, judgment and precedent
  • Leadership
  • No supervisory responsibilities but provides informal guidance to new team members
  • Impact
  • Impacts own sales quota and that of others; works within a defined territory or account list and to guidelines and policies
  • Interpersonal Skills/ Influence
  • Actively listens to customers and uses developed influencing skills to make the sale in a non-complex sales environment
  • Product/Service Expertise

  • Develops an understanding of the range of products/ services that the organization and its competitors sell and that assigned customers buy
  • Territory/Account Complexity
  • Works independently within an assigned territory/account base with moderate-sized accounts/opportunities
  • Sales Process

  • Executes a moderately complex sales or account management process, focusing on “features” selling
  • Is beginning to understand and apply the sales or account management process

INTERNAL & EXTERNAL RELATIONS

External: Retail and wholesale customers

Internal: Accounting, Quality, Ports, Transportation, Warehousing and Technical Services departments

EDUCATION AND CERTIFICATION

  • Bachelor's Degree (BA/BS(Business, Marketing, Agriculture a plus).
  • Prefer experience in the produce industry

EXPERIENCE

  • Minimum 2 years of work experience in produce or perishable products sales

EMPLOYEE MANAGEMENT

  • N/A

PHYSICAL REQUIREMENTS

  • Ability to sit and use a computer for an extended periods of time; ability to answer calls, and utilize a variety of office equipment. Ability to lift a minimum of 25lbs. and reach overhead.

Required Skills

TRAVEL REQUIREMENT

  1. Up to 25%
  2. Domestic and International travel will be required

EEO STATEMENT: All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Job Location
Charlotte, North Carolina, United States
Position Type
Full-Time/Regular