Divine Savior Healthcare

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CONTACT CENTER REPRESENTATIVE

at Divine Savior Healthcare

Posted: 11/20/2020
Job Status: Part Time
Job Reference #: 21726
Categories: Sales, Customer Service

Job Description


Aspirus Inc

000653-PATIENT ACCESS-SCHEDULING

Wausau, WI

Part Time

Work Hours: Monday - Friday, 6:00 am - 7:00 pm; Saturday - Sunday, 7:00 am - 5:00 pm

Shifts: Varied

11/20/2020

For a 3rd year in a row, Aspirus has been recognized as one of the top 15 Top Health Systems in the United States by IBM Watson in their annual study identifying the top-performing health systems in the country based on overall organizational performance.

We are seeking a COVID Contact Center Representative in Wausau, WI to assist patients and community members by managing inbound customer service calls. You will be responsible for directing phone calls to the appropriate staff, performing clerical duties and scheduling patient appointments, when necessary. This position has the ability to work from home after training, if all work from home requirements are met.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS:

  • High school diploma or equivalent required
  • Associates Degree in Business Administration or Health Care Business Services preferred
  • Minimum of one-year call center experience strongly preferred
  • Prior healthcare administrative experience preferred

Hours: The Contact Center is open 6:00 am - 7:00 pm, Monday - Friday and 7:00 am - 5:00 pm, Saturday and Sunday. Shifts vary. 48 hours per pay period. Part-time benefits package available

Aspirus Wausau Hospital is the flagship of the Aspirus system that serves patients in 14 counties across northern and central Wisconsin, as well as the Upper Peninsula of Michigan. It is a licensed private/not-for-profit facility with 325 beds and staffed by 350 physicians in 35 specialties.  Aspirus Wausau Hospital is a Level II trauma center that provides primary, secondary and tertiary care services as a regional referral center. Specialty referral service emphasis exists in cardiology and cardiothoracic surgery, orthopedics and cancer. The hospital has an average daily inpatient census of 160 with approximately 15,000 admissions per year. Outpatient visits exceed 50,000 and there are also more than 24,000 annual emergency department visits.

Best known for its world-class cardiovascular program, Aspirus Wausau Hospital also provides leading edge cancer, trauma, women's health, and spine and neurological care.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

To learn more about Wausau click hereWausau, Wisconsin

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!