DH Pace Company, Inc.

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Representative - Customer Service

at DH Pace Company, Inc.

Posted: 6/6/2019
Job Status: Full Time
Job Reference #: 6b201d7b-b29c-4e0e-b7b2-d13c6c456328
Keywords: phone

Job Description

DH Pace Company, Inc. aspires to hire a Full-time Customer Service Representative in St. Louis! The CSR will provide an exceptional customer experience by phone and email communication. The CSR will assist with scheduling service appointments, billing, pricing, and a variety of other administrative tasks.

Position Overview:

• Provide administrative support to staff, department and management
• Manage inbound/outbound calls to customers
• Assist with billing functions
• Document and track service tickets  
Standard work hours: Monday-Friday 9:00am-6:00pm, and a Saturday rotation (approximately one Saturday shift every 4-6 weeks).

 

Qualifications:

• A minimum of two (2) years of related work experience and/or training is preferred
• Affinity for taking care of customers and an outstanding work ethic
• Must enjoy a high level of activity in a hands-on environment where there is an emphasis on meeting deadlines and providing unmatched customer service 

 

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 40 locations in 20 states.  The company is privately-held and family operated for over 90 years, with sales in 2018 in excess of $500MM.

Our comprehensive benefits package includes:

  • Competitive base salary
  • Medical, dental, and vision options
  • 401k retirement plan match
  • Paid time off plan

 

DH Pace