CVS Health

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Sales Support Specialist

at CVS Health

Posted: 10/29/2020
Job Reference #: 72657BR
Keywords: sales

Job Description

Job Description
Manage overall sales support process for new and existing business in concert with inhouse service teams and customers/brokers in support of key performance measures.

Fundamental Components
  • The sales support role will work closely with the Reps to assist them with plan sponsor and broker requests/issues.
  • Process requests for proposals, claim, billing, enrollment, commissions, order kits, provide word processing support including spreadsheets, presentations, reports and other documents with a high degree of speed and accuracy and generally supporting the account management team to ensure the accounts are serviced well.
  • Respond professionally to emails and calls.
  • Assist in the upkeep of the case files.
  • Using knowledge of Aetna's organization, policies and procedures to maximize effectiveness as a resource for customers.
  • Strong emphasis on supporting and promoting teamwork and keeping management informed of areas where processes may be improved.

Background Experience
  • Highly-motivated, self-starter.
  • Excellent time management and prioritization skills.
  • Be able to work independently as well as part of a strong team.
  • Proficiency in MS Word, Excel & Outlook required.
  • Aetna systems knowledge preferred.
  • Strong communication and organization skills are a must.
  • Candidate must be a quick learner with a positive attitude.
  • General office skills (typing, filing, phone skills, etc.) required.

Associate's degree or equivalent experience

Percent of Travel Required
0 - 10%

Business Overview
Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!