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Patient Admissions Representative

at CVS Health

Posted: 7/16/2020
Job Reference #: 1303634BR

Job Description

Job Description
As a Patient Admissions Representative you will support the branch in managing new patient referrals to Coram/CVS services within a portfolio of referral sources.

You will:
* Manage incoming referrals from referral sources
* Perform quality check of all referrals to support seamless patient on-boarding experience
* Serve as first point of contact for patients within referral portfolio
* Serve as secondary point of contact for patients outside of referral portfolio
* Build and maintain effective and professional relationships with internal and external clients
* Work two weekend days per month in on-call capacity for all referrals to Coram/CVS services
* Coordinate requests for patient medical records by internal or external customers
* File, fax, and scan medical documents to appropriate departments

Required Qualifications
Minimum one year Healthcare Industry experience
Minimum one year experience working in Microsoft Office Suite, to include Excel, Outlook, and Word
Exceptional phone etiquette
Minimum two years Customer Service experience
Willingness to work maximum of two weekend days per month

Preferred Qualifications
One year health insurance experience
Two Years Healthcare Industry Experience
Four Years Direct Customer Service Experience
Experience with Medical Terminology

Verifiable High School Diploma or GED is required.

Business Overview
At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!