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International Associate Account Manager

at CVS Health

Posted: 9/16/2020
Job Reference #: 72703BR
Categories: Retail, Sales

Job Description

Job Description
The Associate Account Manager works with the Account Manager to retain customers by providing day to day support to producers, plan sponsors and other external constituents. The Associate Account Manager will work with internal business partners in support of their assigned customers.

Fundamental Components
Aetna International is looking for a motivated, energetic individual to join the East Region Account Management team. The Associate Account Manager will be assigned to a specific book of business and will be responsible for managing the day to day incoming requests from producers and plan sponsors in addition to supporting the Account Manager as requested.

As the Associate Account Manager, the candidate will:
  • Develop and maintain favorable relationships with Aetna International's customers and brokers through superior customer service.
  • Retain and grow the client relationship and effectively position our products with an emphasis on expanding the assigned book of business.
  • Communicate and present information to audiences at all levels, both internally and externally.
  • Travel to customers and brokers as necessary.
  • Work to develop and maintain understanding of the international business environment.
  • Provide input to product development areas as appropriate to ensure competitive products and services.

Background Experience
  • 3-5 years industry or customer service experience preferably with complex accounts.
  • Insurance license, as required by state law.
  • College degree or equivalent work experience.

Additional Job Information
The International Associate Account Manager will have the opportunity work with colleagues from across the globe and learn about the healthcare industry from a global perspective.

Bachelor's degree or equivalent experience

Percent of Travel Required
0 - 10%

Business Overview
Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!