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Asset Recovery Representative - Albany, NY (Field Based)


Posted: 9/6/2020
Job Reference #: 21856
Categories: Sales, Customer Service
Keywords: customer

Job Description

Job ID #:



Position Type:

Regular Full-Time

Education Required:

Bachelors Degree

Experience Required:

3 - 5 Years

Relocation Provided:

No Relocation Offered

Job Category:

Asset Management / Asset Productivity



Brambles companies, including CHEP, help move more goods to more people, in more places than any other organisation on earth. Our 330 million pallets, crates and containers are continuously in motion, forming the invisible backbone of the global supply chain and the world’s biggest brands trust us to help them transport their goods more efficiently, sustainably and safely. As pioneers of the sharing economy, Brambles created one of the world's most sustainable logistics businesses through the share and reuse of its platforms under a model known as ‘pooling’. Brambles primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries. The Group employs more than 10,000 people and operates in over 60 countries with its largest operations in North America and Western Europe. For further information, please visit

Brambles and CHEP provide you unparalleled opportunities to advance and accelerate your career. You’ll be joining an international growth organization with a pioneering, circular business model. You’ll be working for a company that is changing the way goods get to market. You’ll become part of an efficient and collaborative global team making a real contribution to a smarter, more sustainable future. For more on how Brambles growth companies can accelerate your career, visit

Position Description

Position Purpose

This role is a remote/field based position. This individual will utilize a company owned truck to assume full territory responsibility for all CHEP assets in the assign territory. Incumbent will work closely with Logistics Coordinators and other CHEP employees with the aim of identifying and recovering CHEP equipment in the possession of nonparticipating distributors, pallet dealers, and other unsigned companies or persons. Additionally, this position will be responsible for establishing new relationships with nonparticipating distributors as well as identifying new sales opportunities for the CHEP network.

Major/Key Accountabilities

Visit and call on non-participating distributors and pallet recycler locations to recover CHEP assets that have fallen out of the network.

Utilize company provided tools: CHEP vehicle, laptop, various databases to monitor flow in and out of your territory to locate and negotiate the successful return of our assets back into the network.
The Asset Recovery Representative has ultimate responsibility for tracking and recovery of 168,000 non participating distributor transfers into the territory annually.
The Asset Recovery Representative is also responsible for building relationships with the non-participating distributors and local pallet recyclers in their assigned territory.
To be successful, this position requires continuous contact with the local recycler community was responsible for the recovery of over 245,000 CHEP pallets recovered last year.
Builds relationships with potential customers and encourages them to sign on as a participant in the program.
Completes company administrative duties.
Makes a minimum of 60 visits per week.


AA degree or equivalent work experience.

Candidate must be willing and able to lift 65lbs on a regular basis

Candidate must have a clean motor vehicle driving record
Candidate must be able to obtain a DOT Medical card with no restrictions


Minimum 2 years route sales and or, customer service

Skills and Knowledge

Prior workplace field experience in Operations, Sales, or Customer Service

Excellent selling and interpersonal skills
Personal computer skills with an emphasis on Microsoft Excel and Word
Capable of maintaining and organizing a home office
Ability to manage funds pertaining to business expenses
Possess time management skills







We're excited you're here to learn how we'll leverage our family of growth companies to accelerate your career. Brambles companies employ more than 14,500 people in over 60 countries, committed to connecting people to life's essentials, every day. Our people are shaping a smarter, more sustainable future by changing the way business makes, moves and sells goods in every corner of the world. We look forward to helping you become one of them.

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as [Brambles/CHEP/IFCO] representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. [Brambles/CHEP/IFCO] never conducts interviews via online chat or requests money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at

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