Anago Cleaning Systems

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Bilingual ( SPANISH) Customer Service Rep - Clearwater

at Anago Cleaning Systems

depends on experience $12.00
Posted: 11/26/2019
Job Status: Full Time
Keywords:

Job Description

This is an exciting opportunity to join our team! Nationally recognized commercial  cleaning company has an immediate opening for a Bilingual ( Spanish) Customer Service Rep at our Clearwater  office.

Hours: 8:30 - 5:00 Monday - Friday

The customer service position is designed to provide and process information in response to inquiries, concerns and

requested from Clients and Franchise owners.

RESPONSIBILITIES:

- make customer service calls daily. Document in database. Report any concerns to Franchise Owner.                 -Respond promptly to client concerns via phone/email. Document in database.                                                      -Answer questions and assist with problem solving with Franchise Owners.                                                                -Offer accounts to Franchise owners and set up walk-thru's with Franchisee, Client, Operations Manager, and Sales Rep.                                                                                                                                                                             

-Run weekly and monthly reports.

-Assist in answering phones when necessary -Contact vendors to order supplies for Franchise Owners, Clients, and Office. Keep track of PO orders and process for payment.                                                                                             -Fill out paperwork to process to administration and accounting.                                                                                        -Assist in monthly orientation classes.                                                                                                                                 -Must be Bilingual (Spanish) to communicate with Franchise Owners.                                                                                 -Knowledge of Microsoft Office products.                                                                                                                             -Comfortable and at ease with making calls.                                                                                                                        -Self-motivated and a team player.  

HOURLY PAY+COMMISSIONS+BONUS+SICK/VACATION PTO 

**PLEASE EMAIL YOUR RESUME TODAY**

manny@anagotampa.com