Ameriprise Financial, Inc

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Customer Service and Sales Representative – No Weekends

at Ameriprise Financial, Inc

Posted: 5/9/2019
Job Status: Part Time
Job Reference #: 1392622

Job Description

Job Description
This role provides a consultative needs analysis to identify insurance needs that can be filled by the Agency's array of partners and products. Provide an exceptional client experience while maintaining expertise in all states and across a combination of carriers and products.


Job ID

Full-Time / Part-Time

About Our Company
Ameriprise Auto & Home Insurance is a division of Ameriprise Financial, a FORTUNE 500® company. Through exclusive partnerships with organizations such as Costco, we are able to offer their clients our personal insurance products. We offer customers across the nation high-quality, cost-effective auto, home and umbrella insurance products.

At Ameriprise Auto & Home Insurance, you will work in a culture that is dedicated to driving results with a strong focus on our handle with care culture. Regardless of department or location, we all share in a commitment to our clients, each other, the communities in which we live and work, company goals, and delivering on our mission statement. We invest in our employees with growth and development opportunities via Ameriprise University, competitive pay, and a generous benefits package. Benefits are effective the first day of employment for full-time employees.

Preferred Qualifications
• Associates degree or equivalent.
• Prior insurance industry experience.

Business Unit
Auto & Home

Posting Title
Customer Service and Sales Representative – No Weekends

• Quoting: Complete a consultative needs analysis and offer quotations to clients calling in to inquire on insurance offerings. Review a comprehensive insurance profile to ensure all insurance gaps have been identified for potential quote/conversion opportunities with multiple partner and product offerings including personal and commercial lines.

• Updates/Internal communication: Remain aware and able to speak credibly to any partner/department updates and/or changes in procedures.

• Training: Remain compliant with all licensing training/continuing education, department/company training/attestations, and any internal workshops/sessions that directly or indirectly improve ability to serve internal and external clients.

De Pere, WI, Green Bay, WI

Required Qualifications
• High school or equivalent.
• 1-3 years customer service experience.
• Property Casualty license required within 30 days of pre-licensing period, training provided.
• Strong verbal and written communication skills.

Job Family
Business Support & Operations