ABILITY Network Inc.

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Sales Trainer

at ABILITY Network Inc.

Posted: 6/26/2019
Job Reference #: 2496
Keywords: sales, inside sales

Job Description

  • Req No.
    Regular Full-Time
  • Overview

    Job Purpose:

    The Sales Trainer will develop and deliver training content and coaching to our sales teams. This role is focused on sales development and sales training: presentation, communication, sales tactics, prospecting evolution and developing, negotiating, and closing training. The programs will also include new hire orientation relating to our platforms and services, product training and ongoing sales education for our sales professionals.

    Guided by a mission to help, ABILITY, an Inovalon company, is a leading information technology company helping healthcare providers and payers simplify administrative and clinical complexity by enabling data-driven improvements in healthcare.

    Through specialized, easy-to-use applications and data analytics that work together, customers of all types and sizes across the continuum of care – rely on ABILITY to help optimize reimbursement, care quality and staffing.

    Our employee philosophy is simple: We hire smart, talented people and trust them to do their thing. As part of ABILITY, you’ll grow with a company that wants you to succeed. To support you, we provide the teams, the latitude, the support and the culture so you can try new things, broaden your experience, and grow and succeed with us. Join our team and help make ABILITY a great place to do great work.


    • Development and delivery of sales training programs for all ABILITY applications and services
    • Reinforce our existing consultative sales methodologies, focusing on buying committee members, their primary business challenges, the causes/reasons for those not being able to solve those challenges, and how ABILITY products and services solve unmet business needs
    • Develop training curriculum and courses consistent with our consultative sales methodology for inside sales personnel on specific skill areas including prospecting, needs identification, negotiation, and other consultative sales competencies.
    • Monitor, evaluate, or record training activities or program effectiveness
    • Evaluate and certify trainees capability to sell in accordance with ABILITY sales process
    • Offer specific training programs to help sales staff maintain or improve job skills
    • Assess training needs through surveys, interviews with employees, focus groups, or consultation with Sales VPs, Sales Directors, Region Managers, Sales Managers, Product Instructors, or Customer Success Teams
    • Organize and develop training procedure manuals and guides and course materials such as handouts and visual materials
    • Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
    • Design, plan, organize and direct orientation and training for sales, market development and customer success employees
    • Select and assign instructors to conduct specific application training.
    • Schedule classes based on availability of classrooms, equipment, or instructors.
    • Keep up with developments in area of sales and sales training expertise by attending seminars, reading current journals, books, or magazine articles.
    • Coordinate with our recruitment staff to develop monthly training agendas and physical location of training programs
    • Evaluate modes of training delivery, such as in-person, virtual or computer based, to optimize training effectiveness and training costs
    • Report on sales training KPIs and monitor individual sales performance levels against agreed upon benchmarks and development expectations
    • Other duties/projects as assigned
    • All candidates to comply with all security policies/procedures.


    • Bachelor’s degree (or commensurate experience beyond 5 years) in a sales/trainer role.
    • Hands on experience with RCM, EHR, PMS, EDI/Clearinghouse software
    • Experience in carrying a sales quota and applying consultative sales methodologies.
    • Experience and skill at explaining complex concepts in a clear, succinct and relevant way.
    • Strong presentation and facilitation skills.
    • Experience facilitating in-person (classroom and/or virtual) training programs
    • Experience incorporating role plays and simulations as part of sales training.
    • Ability to work autonomously as well as in a team environment
    • Experience building successful relationships across departmental lines, and at all levels of an organization

    Travel: 10%

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