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Job: Vice President, Sales Executive - Europe

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Jobing Description

Vice President, SalesExecutive - Europe

TTEC, the customer experienceorganization that powers the world's greatest brands, is hiring a VP, SalesExecutive to join the mission of transforming customer experience and bringinghumanity to business.

Our goal is to build an organization oftop-producing sales executives committed to the growth of our business and ourpurpose, mission, vision and values. We're looking for those who thrive on delivering success for our clientsand themselves and who are focused on winning, as evidenced by a proven trackrecord exceeding quota in a sophisticated selling environment.  As the door-opening relationship expert,you'll work in deep collaboration with our pre-sales teams to bring ourevolving and expanding solution set to market in creative and meaningfulways.  You'll be challenged in ourfast-paced environment - and with a competitive compensation package anduncapped commissions, you'll be rewarded for meeting those challenges.

What the role entails:

  • Consultative solution-selling,providing solutions to complex client issues that drive mutually positivebusiness outcomes in the customer engagement/care domain
  • Expert at cultivating relationshipswith decision makers in client organizations (Chief Sales Officer, Chief MarketingOfficer, Chief Care Officer and other C-level executives) to secure newbusiness, new client accounts and maximize the value delivered by TTEC'sservices
  • Act as a trusted advisor to clientprospects by demonstrating a deep understanding of their business drivers,organizational imperatives, customer experience challenges, and offer solutionsutilizing persuasive win themes and effective sales strategies
  • Support all stages of the salesprocess, maintaining sales control and guiding internal teams to collaborateand rally around development of innovative solutions to meet or exceedidentified sales targets
  • Possess an in-depth understandingof TTEC's services and differentiation
  • Shepherd all client wins ensuring asmooth transition into Operations, act as a steward for good business and growthe client relationship by ensuring flawless execution
  • Consistent execution of TTEC'ssales process including forecast accuracy, account planning, territorymanagement and maintaining account detail in our CRM platform
  • Maintain competitive knowledge andfocus, continuously grow and develop professionally
  • Live TTEC's values


  • 8 years' experience in a consultative sales environment, withexperience in customer engagement, products, services or contact centercapacity is required
  • Demonstratedexperience selling solutions that deliver amazing customer experiences
  • Evidence of prior, consistentsuccess exceeding or meeting targets for multi-year, multi-million dollar deals
  • Proven ability to initiate, developand grow C-level and senior relationships within target client organizations -and influence purchase and buying decisions
  • Demonstration of sales acumen,critical thinking, solution development, intellect, drive, executive presence
  • Proven experience buildingexcellent client relationships, offering value added, insightful and strategicinsight into their business
  • Ability to develop and conducteffective proposals and presentations with decision makers
  • Knowledge of the full life cycle ofthe sales process from prospecting to close, prescribes to funnel management
  • Bachelor's degree; Masters oradvanced degree a plus

Who We Are:

TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our two center's of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.


Skills / Requirements

Important Notes