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Job: Customer Account Representative

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Jobing Description

As a Customer Account Representative, you will be primarily responsible for maximizing sales of our client’s products, lead generation and customer relations. This position carries with it the responsibility to ensure that you are managing internal communication and customer relationships.

Key responsibilities include: 

  • Training and Demonstration

    • Training and educating key clients on the functions and benefits of the products

    • Describing key features and translating them into benefits for the consumers

  • Product Positioning

    • Delivering marketing messages to clients (new and existing)

    • Strategic Sales

  • Driving sales through lead generation

    • Identifying areas of opportunity

  • Customer Service and Relationship 

    • Providing basic support on new customer inquiries 

    • Maintaining relationship with key customers and partners

    • Follow up on leads and inquiries

  • Administration and Communication

    • Maintain contact with regional key customers on a regular basis

    • Providing call reports and feedback on regional business conditions to management team 

Skills / Requirements

Important Notes